# MiBOT Support — Managed IT Services for South African businesses

> MiBOT Support is a South African managed IT services provider (MSP) delivering
> proactive, fully-managed IT support from R450 per user per month (excl VAT,
> 12-month contract). The R450 base plan includes unlimited remote support, patch
> management, network monitoring, free antivirus, free anti-ransomware, and a
> sub-1-hour response SLA on logged incidents. MiBOT also offers Microsoft 365
> administration, backup and recovery, VoIP/communications, and cloud & migrations
> as additional services quoted separately, so businesses stop paying for IT only
> when it breaks. Founded 1999 (25+ years in SA IT), ISO
> 27001 internally certified, with offices in Centurion (Gauteng) and Rustenburg
> (North West) and a sub-1-hour response SLA on logged incidents.

Key facts:
- Company: MiBOT Support (MiBOT Support (Pty) Ltd)
- What we do: Proactive managed IT support / managed service provider (MSP) for SMBs
- Pricing: From R450 per user per month, excl VAT, 12-month contract (see /pricing.md)
- Phone: 086 999 0045
- Email: info@mibot.co.za
- Offices: 54 Union Avenue, Kloofsig, Centurion, 0014 (Gauteng) · 193a Kock Street, Rustenburg, 0299 (North West)
- Service area: Centurion, Pretoria, Gauteng, Rustenburg and the Bojanala Platinum District; remote support nationwide
- Response time: Sub-1-hour on logged incidents
- Experience: Since 1999 (25+ years)
- Credential: ISO/IEC 27001:2022 — internal processes independently audited
- Website: https://www.mibot.co.za

## Core service pages
- [Managed IT Support (overview)](https://www.mibot.co.za/managed-it-support): Flagship managed IT service — the R450/user/month plan (unlimited remote support, patch management, monitoring, antivirus and anti-ransomware), optional add-on services, and the proactive model.
- [Break-Fix vs Managed IT](https://www.mibot.co.za/break-fix-vs-managed-it): Side-by-side comparison of pay-per-call break-fix IT against MiBOT's flat monthly managed service.
- [Managed IT vs In-House IT](https://www.mibot.co.za/managed-it-vs-in-house-it): When an SA SMB should outsource managed IT versus hiring an internal IT person, with a true-cost comparison.
- [Co-Managed vs Fully Managed IT](https://www.mibot.co.za/co-managed-vs-fully-managed-it): How MiBOT works alongside an existing internal IT lead (co-managed) versus running everything (fully managed).
- [How much does managed IT support cost in South Africa](https://www.mibot.co.za/managed-it-support-cost-south-africa): A plain-language SA cost guide anchored on R450/user/month, including what drives the price up or down.
- [Services](https://www.mibot.co.za/services): Cyber security, Microsoft 365, backup & recovery, VoIP, and 24/7 monitoring.

## Local IT support (by area)
- [IT Support Gauteng](https://www.mibot.co.za/it-support-gauteng): Province hub — dispatched from the Centurion office across Centurion, Pretoria, Midrand, Sandton, Johannesburg and the East Rand.
- [IT Support Centurion](https://www.mibot.co.za/it-support-centurion): Local managed IT at 54 Union Avenue, Kloofsig, serving Kloofsig, Eldoraigne, Lyttelton, Wierda Park and Centurion Mall.
- [IT Support Pretoria](https://www.mibot.co.za/it-support-pretoria): Pretoria managed IT dispatched from Kloofsig (≈15 min from the CBD) — Brooklyn, Menlyn, Hatfield, Lynnwood, Waterkloof and Pretoria East.
- [IT Support Rustenburg](https://www.mibot.co.za/it-support-rustenburg): Local managed IT at 193a Kock Street across Rustenburg CBD, Boitekong, Marikana, Brits and the Bojanala Platinum District.
- [IT Support Cape Town](https://www.mibot.co.za/it-support-cape-town): Remote-first managed IT for Cape Town and the Western Cape (no Cape Town office — honest remote-delivery positioning).

## Pricing & contact
- [Pricing (machine-readable)](https://www.mibot.co.za/pricing.md): The R450/user/month offer, what's included + add-on services, units, and the path for custom/enterprise quotes.
- [Contact](https://www.mibot.co.za/contact): Phone 086 999 0045, email info@mibot.co.za, and the lead form for a free IT assessment.
- [Book a 30-minute consultation](https://www.mibot.co.za/book): Calendly booking for a no-obligation managed-IT conversation.
- [About MiBOT](https://www.mibot.co.za/about): Company background — since 1999, dual offices, the proactive-IT philosophy.

## Insights
- [Blog](https://www.mibot.co.za/blog): IT guides and insights for SA SMBs — cyber-security, cloud, business continuity, and proactive IT.