Managed IT support · Centurion & Rustenburg
Your network, watched. Incidents answered in under an hour.
MiBOT Support monitors your network and responds to every logged incident in under an hour, Mon–Fri 08:00–17:00. Managed IT for South African businesses since 1999.
Network monitoredExample incident
Illustration · how an incident is handledResponse under an hour
- 25+ years · since 1999
- ISO/IEC 27001:2022 certified
- Centurion + Rustenburg
- R450 per user per month excl VAT
MiBOT Support provides managed IT for businesses in Centurion and Rustenburg — since 1999, at R450 per user per month (excl VAT).
- ISO/IEC 27001:2022R0NQZTCU20260123ZAFIS1S3Verify
- 5.0 · 44 Google reviews
R450 (excl VAT) per user per month
No fixed term — 30 days' written notice
Included in R450
- Unlimited remote support
- Patch management
- Network monitoring
- Antivirus & anti-ransomware
- Sub-1-hour response on logged incidents
Add-ons, quoted on your call
- Backup & recovery
- Microsoft 365
- VoIP
- Cloud & migrations
- On-site visits
Certified to ISO/IEC 27001:2022
MiBOT's information security management system is independently audited and certified to the international standard for information security — verifiable proof, not promises, for any client or tender that asks how your IT is secured.
- Certified entity
- MIBOT (PTY) LTD
- Certificate number
- R0NQZTCU20260123ZAFIS1S3
- Certification body
- TNV Global LimitedAccredited by the United Accreditation Foundation (UAF) — IAF MLA signatory
- Valid
- 23 Jan 2026 – 22 Jan 2029
What our clients say on Google
5.0 out of 5 · 44 Google reviews
5.0 out of 5 from 44 Google reviews by South African businesses we support — unedited, straight from our Google Business Profile. Leave your own review
Book a 30-min callSwitching from your current IT company
We plan the move and do it for you
Moving sounds like it will break more than it fixes. That is a fair worry, so here is exactly what happens.
We look at everything you have now
Your computers, email, backups, passwords, and who has access to what.
We give you a written plan
You see what will happen on which day before anything changes.
We take over from your current IT company
We handle the handover with them, so you do not have to have that awkward conversation.
No fixed term — 30 days' written notice
See how MiBOT works
What managed IT support from MiBOT covers, how fast we respond and what it costs · 2:46
Frequently asked questions
What IT support services does MiBOT Support offer?
We provide managed IT services including SLA-based support, Office 365 management, cyber security, backup and disaster recovery, VoIP phone systems and proactive monitoring. One team for all your IT — from helpdesk and infrastructure to cybersecurity, backups and cloud — that monitors and fixes problems before your staff notice them, so your people focus on the work that matters. Our solutions are built for small to medium businesses across South Africa, and when a client or a tender asks how your IT is secured you can point to proof: MiBOT is certified to ISO/IEC 27001:2022, independently audited by TNV Global (UAF/IAF accredited).
What is your typical IT support response time?
We respond to support requests in under 1 hour. Critical issues are prioritised immediately, and our proactive monitoring often catches problems before they affect your business. Real people in Centurion and Rustenburg answer when you call — no ticket queues, no overseas call centres — so you get a relationship with a local team that knows your business by name, not a ticket number in a big-corp queue.
Do you provide IT support nationwide or in specific locations?
We have offices in Centurion (Gauteng) and Rustenburg (North West), providing hands-on on-site support across both provinces. We also offer remote IT support to businesses across South Africa, so no matter where you are, we can help — in English or Afrikaans, whichever your team prefers.
How do I get started with MiBOT Support?
Getting started is simple. Schedule a free consultation through our contact page or call us on 086 999 0045. We'll assess your current IT setup, discuss your needs, and recommend a tailored support plan — no obligation. We don't just fix computers: we design IT that reduces downtime, protects your data and lets your business grow without surprises.
Doesn't switching IT providers cause downtime?
No — we handle the transition without downtime. You keep working while we take over: we assess your environment first, document everything, deploy monitoring in the background, and only switch over once we already know your setup. Most clients don't notice the handover happening. Afterwards you keep documented, transparent control with a named team — every change is recorded, and nothing about your environment lives in one person's head.
Isn't managed IT an expensive lock-in?
It's a flat R450 per user per month (excl VAT) — less than 1 hour of break-fix labour — with no call-out fees for remote support. The bill is predictable: what we quote is what you pay, and the terms are transparent. One ransomware hit or a week of downtime costs more than months of managed IT.
Since 1999