YourIT.Sorted.
25 years of proactive managed IT services for South African businesses.
Years Experience
Industries Served
Response Time
Projects Completed
What We Do
Comprehensive IT solutions for South African businesses
SLA / Managed IT Services
MiBOT becomes your dedicated IT team — without the overhead of hiring in-house. We take a proactive approach to managing your IT environment, which means we fix problems before they disrupt your business.
- Predictable monthly IT costs with no surprise bills
- Sub-1-hour response times backed by SLA guarantee
- Proactive monitoring catches issues before staff notice them
- Full IT documentation and asset tracking for your business
Office 365 Management
MiBOT takes ownership of your entire Microsoft 365 environment. We start with a thorough tenant review — security hardening, license optimisation, and proper configuration of Teams, SharePoint, and OneDrive.
- Optimised licensing that saves you money every month
- Secure tenant with MFA and conditional access configured
- Staff actually using Teams, SharePoint, and OneDrive effectively
- New hire setup completed in hours, not days
Cyber Security
MiBOT implements layered security that's proportional to your business. We don't sell enterprise overkill to a 20-person company — we build practical protection that actually works.
- Layered security that stops threats at multiple points
- Staff trained to spot phishing and social engineering attacks
- POPIA compliance documentation and practical guidance
- 24/7 threat monitoring and rapid incident response
Backup & Recovery
MiBOT implements automated, tested, offsite backup for everything that matters to your business. We follow the 3-2-1 rule: three copies of your data, on two different types of media, with one copy stored offsite.
- Automated daily backups with verified offsite copies
- Regular test restores that prove your backups actually work
- Rapid recovery from ransomware, hardware failure, or human error
- Cloud and on-premise data both protected under one strategy
VoIP Solutions
MiBOT deploys modern VoIP phone systems that work over your existing internet connection. Crystal-clear call quality over fibre, with automatic failover to mobile when loadshedding hits.
- Dramatic cost savings over traditional phone lines
- Staff reachable anywhere — desk, laptop, or mobile app
- Professional auto-attendant and intelligent call routing
- Call recording for compliance, training, and quality assurance
Proactive Monitoring
MiBOT's 24/7 monitoring watches your entire IT environment — servers, workstations, network equipment, internet connections, backups, and security systems. Automated alerts trigger our team the moment something goes out of spec, often before your staff would ever notice a problem.
- Issues detected and resolved before staff are affected
- 24/7 coverage including nights, weekends, and public holidays
- Automated patching keeps systems secure and performing well
- Monthly health reports show exactly where your IT stands
Why Businesses Switch to MiBOT
One team for all your IT — backed by ISO 27001 certification. From helpdesk support and infrastructure management to cybersecurity and cloud migration, MiBOT handles it so your staff can focus on the work that matters.
Our ISO 27001 certification means your data, systems, and business continuity are managed to the highest international security standard. Proactive monitoring means we fix problems before your team notices them.
Most MSPs in South Africa are NOT ISO 27001 certified. When you work with MiBOT, you’re choosing an MSP that has been independently audited and certified to manage information security at an international standard.
ISO 27001 Certified
Independently audited security framework — proven protection, not just promises. One of the few certified MSPs in the SA SMB market.
21+ Years of Local Experience
Since 2003, we've been supporting South African businesses with IT solutions that actually work. We understand the local landscape, from load shedding challenges to POPIA compliance.
Friendly, Fast Service
Our team responds in under an hour. No ticket queues, no overseas call centres — just real people in Centurion and Rustenburg ready to help.
Real Business Solutions
We don't just fix computers. We design IT strategies that reduce downtime, protect your data, and help your business grow efficiently.
Bilingual Support
Our team provides support in both English and Afrikaans, ensuring clear communication with businesses across South Africa.
Multi-city Locations
With offices in Centurion (Gauteng) and Rustenburg (North West), we provide hands-on IT support across multiple provinces.
Mibot has been a game-changer for our firm. From secure cloud migration to managing our IT security, backups, and support, their service is professional, reliable, and hassle-free. Highly recommended!
Jacques Raath
Director, RVW Accounts
Frequently Asked Questions
Got questions? We've got answers.
Ready to Experience IT That Actually Works?
Let us take care of your technology so you can focus on growing your business.
086 999 0045