MiBOT Support

IT SUPPORT — LAW FIRMS

IT support for law firms — confidential, compliant, sub-1-hour response

Managed IT for South African law firms — ISO/IEC 27001:2022 certified. Sub-1-hour response on logged incidents. R450/user/month, excl VAT, for core support; POPIA-ready safeguards and independent matter-data backup are add-ons, quoted for your firm. On-site from Centurion & Rustenburg; remote nationwide.

  • ISO/IEC 27001:2022 certified — answer client due-diligence with proof
  • POPIA-ready safeguards for privileged matter data
  • Independent backup — matters recoverable, not just synced
  • Sub-1-hour response on logged incidents — court deadlines don't wait for IT

Talk to a managed IT partner

Tell us about your biggest IT concern. We'll respond within 1 hour during business hours.

  • 25+ years in SA IT
  • Sub-1-hour response on logged incidents
  • Local teams in Centurion & Rustenburg

A named technician is assigned to you from day one — never a queue, never a call centre.

We'll never share this. Optional — we'll follow up by phone.

South African mobile or landline.

What happens next

  1. We call you back — Within 1 hour during business hours.

  2. Free assessment scheduled — At your office or remote — a proper technical review, not a sales exercise.

  3. You get a findings report — What we found and what we'd fix. No obligation.

MiBOT provides managed IT to South African law firms — ISO/IEC 27001:2022-certified information security and secure remote access for attorneys, with POPIA-ready technical safeguards, hardened Microsoft 365 and independent backup of matter data available as add-ons. Delivered nationwide remotely with on-site dispatch from our Centurion and Rustenburg offices (on-site visits are an add-on), at R450 per user per month (excl VAT) for core support with a sub-1-hour response on logged incidents.

What managed IT covers for a law firm

  1. Confidentiality by design

    Access control, encryption, MFA, and audited admin rights so privileged matter data is seen only by those who need it — the confidentiality the profession (and POPIA) demands.

  2. Independent matter-data backup

    Separate, tested backup of your document management, mailboxes, and SharePoint — because a deleted or ransomware-hit matter file is a professional-negligence risk, not just lost data.

  3. Email security & invoice-fraud defence

    Layered email filtering and finance-team training to stop the business-email-compromise scams that target trust-account and conveyancing payments at SA firms.

Court filing deadlines and client meetings don't reschedule for an IT outage. Proactive monitoring catches most issues first; what slips through gets a sub-1-hour response.

R450 per user per month, excl VAT, 12-month contract

12-month contract, then 30 days' written notice

Included in R450

Why South African law firms choose MiBOT

A law firm runs on confidentiality and deadlines. Privileged client data, trust-account integrity, and the ability to file or appear on time are non-negotiable — which makes reactive break-fix IT a genuine professional risk, not just an inconvenience.

Client due-diligence and tender questionnaires increasingly ask how your IT is secured. MiBOT is certified to ISO/IEC 27001:2022 — independently audited (TNV Global, UAF/IAF accredited) — so you can answer with evidence. Most SA MSPs talk about security without certification; for a firm whose clients ask, that distinction is the closer.

POPIA obligations on a law firm are real, and the technology underneath them has to hold up: access control, encryption, tested backups, documented incident response. We implement those technical safeguards to support your compliance — your compliance officer or adviser owns the framework; we make sure the IT supports it.

Conveyancing and trust-account payments make law firms a prime target for invoice-fraud and business-email-compromise. We close that path with layered email filtering, MFA, conditional access, and finance-team awareness training — and we back up matter data independently so a ransomware hit doesn't become a negligence claim.

IT support for law firms — FAQ

Our clients' due-diligence asks how our IT is secured. What can we tell them?

That your IT partner is certified to ISO/IEC 27001:2022 — independently audited to the international information-security standard — and that you have documented technical safeguards: access control, encryption, MFA, tested backups, and incident response. We can provide the detail behind those controls so you answer questionnaires with evidence, not promises.

Can you make our firm POPIA compliant?

We implement the technical safeguards that SUPPORT POPIA compliance — access management, encryption, tested backups, documented incident response. We're your IT partner, not a compliance consultancy: your compliance officer or legal adviser owns the framework, and we ensure the technology underneath it holds up.

What protects us against trust-account / conveyancing payment fraud?

Layered email filtering catches spoofed and look-alike emails before the inbox; MFA and conditional access block account takeover; and awareness training teaches your team to verify any change of banking details out-of-band. Business-email-compromise is the most common attack on SA firms handling large payments, and no single control stops it — the layering does.

Do you have to be on-site at our firm?

Mostly no — the core of managed IT (monitoring, Microsoft 365, security, backup, helpdesk) is delivered remotely nationwide, with sub-1-hour response on logged incidents. For hands-on work, on-site is dispatched from our Centurion and Rustenburg offices. We're honest about the limits of remote support and coordinate local hands where physical work is genuinely needed.

Since 1999

Secure, compliant IT for your law firm — free assessment

We review your security, backup, and POPIA-supporting safeguards honestly, then close the gaps. ISO/IEC 27001:2022 certified, sub-1-hour response on logged incidents, flat R450/user/month.

Get started — see your priceCall