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IT SUPPORT — LAW FIRMS
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IT support for law firms — confidential, compliant, always available

Managed IT for South African law firms — ISO 27001 internally certified, POPIA-ready safeguards, independent matter-data backup, and a sub-1-hour SLA. Flat R450/user/month, excl VAT. On-site from Centurion & Rustenburg; remote nationwide.

  • ISO 27001 internally certified — answer client due-diligence with proof
  • POPIA-ready safeguards for privileged matter data
  • Independent backup — matters recoverable, not just synced
  • Sub-1-hour SLA — court deadlines don't wait for IT

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MiBOT provides managed IT to South African law firms — ISO 27001 internally certified processes, POPIA-ready technical safeguards, hardened Microsoft 365, independent backup of matter data, and secure remote access for attorneys. Delivered nationwide remotely with on-site dispatch from our Centurion and Rustenburg offices, at a flat R450 per user per month (excl VAT) with a sub-1-hour response on logged incidents.

Here's exactly what happens when something breaks.

We see it. We fix it. Often before you even notice.

MiBOT proactive support loopAn alert from a client computer travels to the MiBOT operations centre and a remote fix is sent back to restore the system.SYSTEM ALERTService unavailableRESOLVEDFixed remotelyYour officeMiBOT NOCHEALTHYHEALTHYHEALTHYHEALTHY!MiBOT operations centre
1. Detect
Your system throws an alert.
2. Diagnose
Our NOC sees it — instantly.
3. Resolve
A remote fix lands. Back to normal.

What managed IT covers for a law firm

Confidentiality by design

Access control, encryption, MFA, and audited admin rights so privileged matter data is seen only by those who need it — the confidentiality the profession (and POPIA) demands.

Independent matter-data backup

Separate, tested backup of your document management, mailboxes, and SharePoint — because a deleted or ransomware-hit matter file is a professional-negligence risk, not just lost data.

Email security & invoice-fraud defence

Layered email filtering and finance-team training to stop the business-email-compromise scams that target trust-account and conveyancing payments at SA firms.

Sub-1-hour response on logged incidents

Court filing deadlines and client meetings don't reschedule for an IT outage. Proactive monitoring catches most issues first; what slips through gets a sub-1-hour response.

Why South African law firms choose MiBOT

A law firm runs on confidentiality and deadlines. Privileged client data, trust-account integrity, and the ability to file or appear on time are non-negotiable — which makes reactive break-fix IT a genuine professional risk, not just an inconvenience.

Client due-diligence and tender questionnaires increasingly ask how your IT is secured. MiBOT's internal processes are ISO 27001 certified — independently audited — so you can answer with evidence. Most SA MSPs talk about security without certification; for a firm whose clients ask, that distinction is the closer.

POPIA obligations on a law firm are real, and the technology underneath them has to hold up: access control, encryption, tested backups, documented incident response. We implement those technical safeguards to support your compliance — your compliance officer or adviser owns the framework; we make sure the IT supports it.

Conveyancing and trust-account payments make law firms a prime target for invoice-fraud and business-email-compromise. We close that path with layered email filtering, MFA, conditional access, and finance-team awareness training — and we back up matter data independently so a ransomware hit doesn't become a negligence claim.

25+
Years in SA IT
ISO 27001
Internally certified
Dual
Offices Centurion + Rustenburg
<1hr
Response on logged incidents
Monthly
Reports to operators

IT support for law firms — FAQ

Our clients' due-diligence asks how our IT is secured. What can we tell them?

That your IT partner's processes are ISO 27001 certified — independently audited to the international information-security standard — and that you have documented technical safeguards: access control, encryption, MFA, tested backups, and incident response. We can provide the detail behind those controls so you answer questionnaires with evidence, not promises.

Can you make our firm POPIA compliant?

We implement the technical safeguards that SUPPORT POPIA compliance — access management, encryption, tested backups, documented incident response. We're your IT partner, not a compliance consultancy: your compliance officer or legal adviser owns the framework, and we ensure the technology underneath it holds up.

What protects us against trust-account / conveyancing payment fraud?

Layered email filtering catches spoofed and look-alike emails before the inbox; MFA and conditional access block account takeover; and awareness training teaches your team to verify any change of banking details out-of-band. Business-email-compromise is the most common attack on SA firms handling large payments, and no single control stops it — the layering does.

Do you have to be on-site at our firm?

Mostly no — the core of managed IT (monitoring, Microsoft 365, security, backup, helpdesk) is delivered remotely nationwide on the sub-1-hour SLA. For hands-on work, on-site is dispatched from our Centurion and Rustenburg offices. We're honest about the limits of remote support and coordinate local hands where physical work is genuinely needed.

Try us with zero risk on your side

No money-back gimmicks — just transparent terms and a free assessment so you know exactly what you’re getting before you commit a cent.

Start with a free IT assessment

We come in and do a proper technical review of what you’ve got — servers, network, endpoints, backup state, security posture — not a sales exercise. No obligation, no cost.

Flat R450/user/month — no surprise call-out fees

What we quote is what you pay. One predictable per-user line item every month, excl VAT — never an unexpected after-the-fact call-out invoice.

A documented SLA you can hold us to

Before you sign, you see exactly what’s in scope: response targets, reporting cadence, escalation paths. Transparent terms, written down — not a verbal promise.

Sub-1-hour response on logged incidents

Critical incidents are prioritised immediately. Most problems we catch through proactive monitoring before your team even notices them.

Secure, compliant IT for your law firm — free assessment

We review your security, backup, and POPIA-supporting safeguards honestly, then close the gaps. ISO 27001 internally certified, sub-1-hour SLA, flat R450/user/month.

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