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MICROSOFT 365 SUPPORT — JOHANNESBURG
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Microsoft 365 support for Johannesburg businesses — across every site

Tenant hardening, MFA, licence optimisation, Teams & SharePoint setup, and independent mailbox backup — for Joburg's multi-site businesses. Dispatched from Centurion, managed remotely metro-wide. Part of R450/user/month managed IT, excl VAT.

  • One hardened tenant across all your Joburg sites
  • Licence right-sizing — stop paying for unused seats
  • Teams & SharePoint for distributed teams
  • Independent mailbox/OneDrive/SharePoint backup

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MiBOT manages Microsoft 365 for Johannesburg businesses — tenant security hardening, MFA and conditional access, licence right-sizing, Teams/SharePoint/OneDrive setup, email migration, and independent mailbox backup — with on-site work dispatched from our Centurion office and ongoing management delivered remotely across the metro. Part of the flat R450/user/month managed IT service, excl VAT, sub-1-hour response.

Here's exactly what happens when something breaks.

We see it. We fix it. Often before you even notice.

MiBOT proactive support loopAn alert from a client computer travels to the MiBOT operations centre and a remote fix is sent back to restore the system.SYSTEM ALERTService unavailableRESOLVEDFixed remotelyYour officeMiBOT NOCHEALTHYHEALTHYHEALTHYHEALTHY!MiBOT operations centre
1. Detect
Your system throws an alert.
2. Diagnose
Our NOC sees it — instantly.
3. Resolve
A remote fix lands. Back to normal.

What Microsoft 365 management covers for a Johannesburg business

Tenant setup & hardening

One consistently-hardened tenant across every Joburg site — MFA, conditional access, and email filtering applied uniformly, not patchily per branch.

Licence optimisation

Audit and right-size licences across a sprawling user base — multi-site businesses accumulate the most unused and ex-employee seats. Savings often land in month one.

Teams & SharePoint for distributed teams

Proper Teams channels, SharePoint sites, and permissions so teams spread across the Joburg metro actually collaborate instead of emailing files around.

Independent backup

Separate backup of mailboxes, OneDrive, and SharePoint across all sites — Microsoft's bin isn't a backup, especially at multi-site scale.

Why Johannesburg businesses get this from MiBOT

Johannesburg businesses are disproportionately multi-site — a head office in Rosebank, a branch in Randburg, a warehouse out west, reps on the road. Microsoft 365 is the connective tissue, and at that scale a misconfigured tenant or inconsistent security per site is a real risk.

We manage one hardened tenant for the whole business: the same MFA, conditional access, filtering, and sharing policy everywhere, so a single branch isn't the weak link. Teams and SharePoint are set up so distributed Joburg teams genuinely collaborate.

Multi-site businesses accumulate the most licence waste — ex-staff seats, duplicate plans, over-provisioned users. Our audit and right-sizing typically frees up real money in the first month, often offsetting much of the management fee.

On-site work (migrations, onboarding) is dispatched from our Centurion office on the southern edge of the Joburg axis; ongoing tenant management, the bulk of the work, runs remotely on the sub-1-hour SLA. Independent backup across all sites is standard.

25+
Years in SA IT
ISO 27001
Internally certified
Dual
Offices Centurion + Rustenburg
<1hr
Response on logged incidents
Monthly
Reports to operators

Microsoft 365 in Johannesburg — FAQ

Do you have an office in Johannesburg?

No — our office is in Centurion (54 Union Avenue, Kloofsig). On-site Microsoft 365 work across the Joburg metro is dispatched from there; ongoing tenant management — the majority of M365 support — runs remotely on the sub-1-hour SLA.

We run several Joburg sites. Can you manage Microsoft 365 consistently across them?

Yes — that's exactly the value. We manage one tenant with a single hardened baseline (MFA, conditional access, filtering, sharing policy) applied to every site and user, so security and collaboration are consistent rather than varying branch by branch.

Can you reduce our Microsoft 365 licence bill?

Usually significantly — multi-site businesses carry the most unused and ex-employee licences and over-provisioned plans. Our audit right-sizes the estate, and many Joburg clients see first-month savings that offset a large part of the fee.

Is M365 management charged separately?

No — it's part of the flat R450/user/month managed IT service (excl VAT, 12-month contract) across all your sites, including the security baseline, onboarding/offboarding, and independent backup.

Try us with zero risk on your side

No money-back gimmicks — just transparent terms and a free assessment so you know exactly what you’re getting before you commit a cent.

Start with a free IT assessment

We come in and do a proper technical review of what you’ve got — servers, network, endpoints, backup state, security posture — not a sales exercise. No obligation, no cost.

Flat R450/user/month — no surprise call-out fees

What we quote is what you pay. One predictable per-user line item every month, excl VAT — never an unexpected after-the-fact call-out invoice.

A documented SLA you can hold us to

Before you sign, you see exactly what’s in scope: response targets, reporting cadence, escalation paths. Transparent terms, written down — not a verbal promise.

Sub-1-hour response on logged incidents

Critical incidents are prioritised immediately. Most problems we catch through proactive monitoring before your team even notices them.

One hardened Microsoft 365 across your Joburg footprint — free review

We review your tenant honestly — security, sharing, licences, and backup across every site — then consolidate and fix it. Multi-site savings often land in month one.

Get a free tenant review →
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