MiBOT Support

Managed IT · Johannesburg

Microsoft 365 support for Johannesburg businesses — across every site

One hardened Microsoft 365 tenant for Johannesburg's multi-site businesses, on-site work dispatched from our Centurion office. A paid add-on to the R450 per user per month (excl VAT) base, quoted to your licensing.

Johannesburg dispatch

  • CenturionDispatch base
  • RustenburgOffice
  • Your office, JohannesburgDispatched from Centurion
Remote support has no call-out fee — it is included in the monthly price.Hours Mon–Fri 08:00–17:00
  1. Logged
  2. Responding<1 hr
  3. Resolved
  4. Back in Outlook

What Microsoft 365 management covers for a Johannesburg business

Tenant setup & hardening — one consistently hardened tenant across every Joburg site: MFA, conditional access and email filtering applied uniformly.

Licence optimisation — audit and right-size licences across a sprawling user base; multi-site businesses accumulate the most unused seats, and savings often land in month one.

Teams & SharePoint for distributed teams — proper Teams channels, SharePoint sites, and permissions so teams spread across the Joburg metro actually collaborate instead of emailing files around.

Independent backup — separate backup of mailboxes, OneDrive, and SharePoint across all sites; Microsoft's bin isn't a backup, especially at multi-site scale.

Why Johannesburg businesses get this from MiBOT

Johannesburg businesses are disproportionately multi-site — a head office in Rosebank, a branch in Randburg, a warehouse out west, reps on the road. Microsoft 365 is the connective tissue, and at that scale a misconfigured tenant or inconsistent security per site is a real risk.

We manage one hardened tenant for the whole business: the same MFA, conditional access, filtering, and sharing policy everywhere, so a single branch isn't the weak link. Teams and SharePoint are set up so distributed Joburg teams genuinely collaborate.

Multi-site businesses accumulate the most licence waste — ex-staff seats, duplicate plans, over-provisioned users. Our audit and right-sizing typically frees up real money in the first month, often offsetting much of the management fee.

On-site work (migrations, onboarding) is dispatched from our Centurion office on the southern edge of the Joburg axis; ongoing tenant management, the bulk of the work, runs remotely, with sub-1-hour response on logged incidents, Mon–Fri 08:00–17:00. Independent backup across all sites is standard.

Where we deliver it

Where we deliver it
RegionHow we deliver it
GautengOffice — Centurion
North WestOffice — Rustenburg
Western Cape (incl. Cape Town)Remote
Elsewhere in South AfricaRemote

On-site visits: add-on, quoted on your call

R450 (excl VAT) per user per month

No fixed term — 30 days' written notice

Included in R450

What our clients say on Google

5.0 out of 5 · 44 Google reviews

  • Great customer service. Very professional. Thanks.
    Piet Nel ·

5.0 out of 5 from 44 Google reviews by South African businesses we support — unedited, straight from our Google Business Profile. Leave your own review

Microsoft 365 in Johannesburg — FAQ

Do you have an office in Johannesburg?

No — our office is in Centurion (54 Union Avenue, Kloofsig). On-site Microsoft 365 work across the Joburg metro is dispatched from there; ongoing tenant management — the majority of M365 support — runs remotely, with sub-1-hour response on logged incidents, Mon–Fri 08:00–17:00.

Can you manage Microsoft 365 consistently across several Joburg sites?

Yes — that's exactly the value. We manage one tenant with a single hardened baseline (MFA, conditional access, filtering, sharing policy) applied to every site and user, so security and collaboration are consistent rather than varying branch by branch.

Can you reduce our Microsoft 365 licence bill?

Usually significantly — multi-site businesses carry the most unused and ex-employee licences and over-provisioned plans. Our audit right-sizes the estate, and many Joburg clients see first-month savings that offset a large part of the fee.

Is M365 management charged separately?

It's a managed add-on to the R450/user/month managed IT service (excl VAT), quoted to your licensing and tenant size across all your sites — and it brings the security baseline, onboarding/offboarding, and independent backup with it. The R450 base covers unlimited remote support, patch management, network monitoring, and antivirus with anti-ransomware.

Talk to a managed IT partner

Tell us about your biggest IT concern. We'll respond within 1 hour during business hours.

  • 25+ years in SA IT
  • Sub-1-hour response on logged incidents
  • Local teams in Centurion & Rustenburg

A named technician is assigned to you from day one — never a queue, never a call centre.

Used only to respond to you — see our Privacy Policy. Optional — we'll follow up by phone.

South African mobile or landline.

What happens next

  1. We call you back — Within 1 hour during business hours.

  2. Free 30-minute assessment — Remote, at a time that suits you — pick a slot straight after you submit.

  3. Add-ons quoted on the call — Anything beyond the plan is quoted separately. No obligation.

One hardened Microsoft 365 across Joburg — free review

Get started — see your priceCall