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MANAGED IT — RUSTENBURG
Live monitoring

Rustenburg’s local managed IT support at 193 Kock Street

R480 per user per month (excl VAT, 12-month contract). Local technicians on the ground in Rustenburg — across the CBD, Boitekong, Marikana, Brits, Bojanala, and the Phokeng mining corridor.

193 Kock Street, Rustenburg, 0299

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  • Office at 193 Kock Street, Rustenburg, 0299
  • On-site dispatch across Rustenburg CBD, Boitekong, Marikana, Brits
  • Sub-1-hour response on logged incidents
  • Local to the Bojanala Platinum District — not run from Joburg

Here's exactly what happens when something breaks.

We see it. We fix it. Often before you even notice.

MiBOT proactive support loopAn alert from a client computer travels to the MiBOT operations centre and a remote fix is sent back to restore the system.SYSTEM ALERTService unavailableRESOLVEDFixed remotelyYour officeMiBOT NOCHEALTHYHEALTHYHEALTHYHEALTHY!MiBOT operations centre
1. Detect
Your system throws an alert.
2. Diagnose
Our NOC sees it — instantly.
3. Resolve
A remote fix lands. Back to normal.

Rustenburg businesses we’re built for

From our Kock Street office we cover the Rustenburg CBD: professional services firms, retail tenants, and mining-services suppliers that need their network, accounting, and communications platforms running without surprises.

Out through Boitekong and the eastern Rustenburg corridor we look after smaller operators and contractors connected to the mining ecosystem. Stable VPN, predictable mailbox security, and documented backup are the table stakes.

Across Marikana and the Bojanala Platinum District we support contractors, suppliers, and SMBs whose customers expect formal cyber-security controls before they’ll release purchase orders. We bring the framework; you stay focused on the work.

Toward Brits and Phokeng we handle the older on-prem environments and the migrations to cloud where the use case fits — the same proactive monitoring, patching, and backup apply whether you’re running a Kock Street office or a remote site outside town.

Break-Fix waits for failure. MiBOT prevents it.

Monitor

We watch your network, printers, Wi-Fi access points, and firewalls — 24 hours a day, 7 days a week. The moment a server’s CPU spikes or a disk starts failing, our team knows. Your team doesn’t have to.

Scan

Continuous vulnerability scanning across endpoints and servers. Antivirus on its own is like having a lock on your front door but leaving all the windows open — we layer scanning, patching, and ransomware protection together so the windows close too.

Patch

Operating-system and application updates rolled out on a documented schedule. Critical security patches expedited. No more “we meant to update that last quarter” conversations after an incident.

Report

A monthly report lands in your inbox showing what happened, what we caught, what we patched, and what we recommend next. You finally have visibility into what your IT spend is buying.

21+
Years in SA IT
ISO 27001
Internally certified
Dual
Offices Centurion + Rustenburg
<1hr
Response on logged incidents
Monthly
Reports to operators

Rustenburg IT support — FAQ

Where exactly are you in Rustenburg?

193 Kock Street, Rustenburg, 0299. Office hours are 08:00 – 17:00 Monday to Friday; emergency SLA coverage is 24/7.

Do you cover the Bojanala / Marikana / Brits area?

Yes. Our Kock Street office is the on-site dispatch base for the Bojanala Platinum District Municipality — Rustenburg CBD, Boitekong, Marikana, Brits, Phokeng. Remote support covers further-out sites on the same SLA.

We’re a mining-services supplier. Do you understand that environment?

Yes — a meaningful share of the Rustenburg client base is mining-services-adjacent. We’re used to the documentation, change-control, and audit-trail expectations that come with selling into the platinum belt, and our service pillars (monitoring, M365, backup, communications, desktop, network) map directly onto what the buyers ask to see.

How is this different from a national IT company?

A national IT company will route your tickets through a central helpdesk and dispatch a contractor when things break. We’re local to Rustenburg — you talk to a technician who knows the road network, the on-site context, and the businesses around you. Same six service pillars, but the local presence is real.

Local Rustenburg IT — sorted

Talk to a Rustenburg technician at 193 Kock Street. Tell us about your environment and we’ll respond within one business day.

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