Managed IT support for Cape Town businesses
R450 per user per month (excl VAT, 12-month contract). Proactive managed IT — unlimited remote support, patch management, network monitoring, antivirus and anti-ransomware, with a sub-1-hour SLA — delivered to Cape Town and the Western Cape from our nationwide team. Backup, Microsoft 365 and VoIP available as add-ons.
- R450/user/month excl VAT — the same price nationwide
- Remote support, monitoring, patching, antivirus & anti-ransomware — included
- Sub-1-hour response on logged incidents
- Nationwide team; our offices are in Centurion & Rustenburg
Here's exactly what happens when something breaks.
We see it. We fix it. Often before you even notice.
Watch
Meet MiBOT — managed IT for Cape Town
60 seconds on how MiBOT keeps Cape Town businesses running — proactive, remote-first, and from just R450/user/month.
Cape Town businesses we’re built for
Most of what managed IT actually is — network monitoring, patching, antivirus and anti-ransomware, and unlimited remote support — is delivered remotely. That means a Cape Town professional-services firm, agency, or SMB gets the same proactive service and sub-1-hour SLA as our Gauteng clients, at the same R450 per user per month. Backup, Microsoft 365 and VoIP are available as add-ons on top.
Across the Cape Town metro — the CBD, the Northern Suburbs, the Southern Suburbs, and the Winelands corridor — we look after businesses that are tired of waiting for IT to break before anyone looks at it. Stable VPNs, predictable mailbox security, and documented backup are the baseline.
For companies whose customers expect formal cyber-security controls before they’ll release purchase orders, we bring the framework and the documentation. The R450 base — network monitoring, patching, antivirus and anti-ransomware, unlimited remote support and a sub-1-hour SLA — plus add-on backup, Microsoft 365 and VoIP where needed, maps directly onto what those buyers ask to see.
We’re upfront about it: we don’t run an office in Cape Town. What we run is a proactive managed-IT service that works the same anywhere in South Africa with a connection — and we’ll tell you honestly when something genuinely needs hands on hardware so you can plan for it.
Break-Fix waits for failure. MiBOT prevents it.
Monitor
We watch your network, printers, Wi-Fi access points, and firewalls — 24 hours a day, 7 days a week. The moment a server’s CPU spikes or a disk starts failing, our team knows. Your team doesn’t have to.
Scan
Continuous vulnerability scanning across endpoints and servers. Antivirus on its own is like having a lock on your front door but leaving all the windows open — we layer scanning, patching, and ransomware protection together so the windows close too.
Patch
Operating-system and application updates rolled out on a documented schedule. Critical security patches expedited. No more “we meant to update that last quarter” conversations after an incident.
Report
A monthly report lands in your inbox showing what happened, what we caught, what we patched, and what we recommend next. You finally have visibility into what your IT spend is buying.
- 25+
- Years in SA IT
- ISO 27001
- Internally certified
- Dual
- Offices Centurion + Rustenburg
- <1hr
- Response on logged incidents
- Monthly
- Reports to operators
Cape Town managed IT — FAQ
Do you have an office in Cape Town?
No — our offices are in Centurion and Rustenburg. But the core of managed IT (network monitoring, patching, antivirus and anti-ransomware, and unlimited remote support) is delivered remotely, so Cape Town businesses get the same R450/user/month base service and the same sub-1-hour SLA as our Gauteng clients. Backup, Microsoft 365 and VoIP are available as add-ons.
How does remote support work for a Cape Town business?
We monitor your environment around the clock, patch and maintain your systems proactively, manage your Microsoft 365 and backups, and resolve user issues over secure remote sessions. Most IT problems are diagnosed and fixed before you’d even log a ticket — that’s the point of proactive managed IT.
What happens when something needs hands on the hardware?
We’re honest about the limits of remote support. For physical work — a failed switch, a cabling job, a hardware swap — we’ll coordinate with you or a local pair of hands and stay on the line throughout. We won’t pretend a technician is around the corner when they aren’t.
Is the price different in Cape Town?
No. R450 per user per month, excl VAT, on a 12-month contract — the same nationwide. That’s still less than an hour of typical break-fix labour per user, per month.
Try us with zero risk on your side
No money-back gimmicks — just transparent terms and a free assessment so you know exactly what you’re getting before you commit a cent.
Start with a free IT assessment
We come in and do a proper technical review of what you’ve got — servers, network, endpoints, backup state, security posture — not a sales exercise. No obligation, no cost.
Flat R450/user/month — no surprise call-out fees
What we quote is what you pay. One predictable per-user line item every month, excl VAT — never an unexpected after-the-fact call-out invoice.
A documented SLA you can hold us to
Before you sign, you see exactly what’s in scope: response targets, reporting cadence, escalation paths. Transparent terms, written down — not a verbal promise.
Sub-1-hour response on logged incidents
Critical incidents are prioritised immediately. Most problems we catch through proactive monitoring before your team even notices them.
Managed IT across our service area
Other areas we cover
What's included
Service specialisations by city
IT support by industry
Proactive IT for Cape Town — done properly
Tell us about your environment and we’ll respond within 1 hour during business hours. Same R450/user/month, same SLA, delivered remotely.
Get a free IT assessment →