Johannesburg’s proactive IT partner — dispatched from Centurion
R450 per user per month (excl VAT, 12-month contract). On-site technicians dispatched from our Centurion office — across the greater Joburg metro, from the CBD and Rosebank through Randburg, Roodepoort, and the northern suburbs.
On-site dispatched from 54 Union Avenue, Kloofsig, Centurion
Get directions on Google Maps- On-site dispatched from Centurion (54 Union Avenue, Kloofsig)
- Covers the greater JHB metro — CBD, Rosebank, Randburg, Roodepoort
- Sub-1-hour response on logged incidents
- One accountable IT team across a sprawling, multi-site city
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MiBOT provides managed IT support to Johannesburg businesses at a flat R450 per user per month (excl VAT, 12-month contract), with on-site technicians dispatched from our Centurion office at 54 Union Avenue, Kloofsig. That covers 24/7 monitoring, Microsoft 365, backup, cyber-security and end-user support, with a sub-1-hour response on logged incidents across the greater Joburg metro — CBD, Rosebank, Randburg, Roodepoort and the northern suburbs.
Here's exactly what happens when something breaks.
We see it. We fix it. Often before you even notice.
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See how MiBOT keeps Johannesburg businesses running
A 60-second look at proactive managed IT — 24/7 monitoring, sub-1-hour response, and monthly reports from just R450/user/month.
Johannesburg businesses we’re built for
Johannesburg is sprawling and multi-nodal — the inner-city and Braamfontein, the Rosebank corporate strip, Randburg’s media-and-services cluster, Roodepoort and the West Rand light-industrial belt. A lot of Joburg businesses run across several of these at once, which is exactly where one accountable IT team beats a different ‘computer guy’ per branch.
Around Rosebank and the northern corporate corridor we support professional-services firms and scale-ups that need a clean, secure Microsoft 365 tenant, working backups, and IT that doesn’t go dark the moment loadshedding or a fibre cut hits a node.
Through Randburg and Roodepoort we look after agencies, suppliers, and small manufacturers whose customers increasingly demand documented cyber-security controls before releasing purchase orders. We bring the framework — endpoint protection, email filtering, tested backups — so you keep winning the work.
Joburg’s power and connectivity reality is unforgiving. Proactive monitoring, loadshedding-aware failover, and tested recovery are the IT side of business continuity that most firms only discover they were missing after the server didn’t come back up — we make sure it does.
Break-Fix waits for failure. MiBOT prevents it.
Monitor
We watch your network, printers, Wi-Fi access points, and firewalls — 24 hours a day, 7 days a week. The moment a server’s CPU spikes or a disk starts failing, our team knows. Your team doesn’t have to.
Scan
Continuous vulnerability scanning across endpoints and servers. Antivirus on its own is like having a lock on your front door but leaving all the windows open — we layer scanning, patching, and ransomware protection together so the windows close too.
Patch
Operating-system and application updates rolled out on a documented schedule. Critical security patches expedited. No more “we meant to update that last quarter” conversations after an incident.
Report
A monthly report lands in your inbox showing what happened, what we caught, what we patched, and what we recommend next. You finally have visibility into what your IT spend is buying.
- 25+
- Years in SA IT
- ISO 27001
- Internally certified
- Dual
- Offices Centurion + Rustenburg
- <1hr
- Response on logged incidents
- Monthly
- Reports to operators
Johannesburg IT support — FAQ
Do you have an office in Johannesburg?
No — our Gauteng office is in Centurion (54 Union Avenue, Kloofsig), on the southern edge of the Joburg–Pretoria axis. On-site visits across the Joburg metro are dispatched from there, while the core of managed IT (monitoring, Microsoft 365, backup, security, remote support) is delivered remotely on the same sub-1-hour SLA.
Our business runs across several Joburg locations. Can you manage all of them?
Yes — multi-site is normal in a city this spread out. We document and monitor every location under one managed plan, with inter-site VPN, one helpdesk, one monthly report, and one predictable per-user bill. You stop juggling a separate provider at each branch.
How do you handle loadshedding and fibre outages for a Joburg office?
Business continuity is part of managed IT, not just a power problem. We monitor your connectivity, configure failover where it makes sense (LTE backup, VoIP that reroutes to mobile), and run tested backups so a power event or a fibre cut is an inconvenience, not a lost day. We’re honest about what hardware-level resilience needs on-site planning.
Is the Johannesburg price the same as elsewhere?
Yes. R450 per user per month, excl VAT, on a 12-month contract — the same flat figure across our service area. Predictable spend beats unpredictable break-fix invoices, especially across a multi-site Joburg footprint.
Try us with zero risk on your side
No money-back gimmicks — just transparent terms and a free assessment so you know exactly what you’re getting before you commit a cent.
Start with a free IT assessment
We come in and do a proper technical review of what you’ve got — servers, network, endpoints, backup state, security posture — not a sales exercise. No obligation, no cost.
Flat R450/user/month — no surprise call-out fees
What we quote is what you pay. One predictable per-user line item every month, excl VAT — never an unexpected after-the-fact call-out invoice.
A documented SLA you can hold us to
Before you sign, you see exactly what’s in scope: response targets, reporting cadence, escalation paths. Transparent terms, written down — not a verbal promise.
Sub-1-hour response on logged incidents
Critical incidents are prioritised immediately. Most problems we catch through proactive monitoring before your team even notices them.
Managed IT across our service area
Other areas we cover
What's included
Service specialisations by city
IT support by industry
One accountable IT team for your Joburg footprint
Tell us about your environment — single site or several — and we’ll respond within 1 hour during business hours. On-site dispatched from Centurion, flat R450/user/month.
Get a free IT assessment →